Not resolved

customer service and follow up STINKS. Sofa would not fit through hallway.

They tried one time to get it in house and then it was up to me if I wanted to hire someone to get it through the hallway. Follow up phone calls take over a week. They really don't seem to care if you are happy or not with their service. Also charged 50% stocking fee since they now have to stock the sofa.

Needless to say I have NO SOFA and getting charged for 1/2 of it. Also delivery charge was free when I ordered. They billed me for delivery charge. Still waiting to hear back on that - guess I'll have to call them again.

They made no effort other than dumping the problem in my lap.

NEVER EVER will I shop there again, and I am passing the word. Really disgusted.

Product or Service Mentioned: Just Cabinets Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from May 01, 2017.
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